The post is in the Contact and Response Service which is the first point of contact for members of the public/carers/family and professionals when they have an enquiry relating to social care needs.
There are 4 Team Leaders in the service and between them they manage the contacts that are made by phone (Duty), email/text (Duty Action), including concerns relating to safeguarding.
The staff are currently working from home but also complete visits to people homes whether unplanned or scheduled.
Each Team has a mix of qualified Social Workers and Care Management Officers who work on a rota basis.
The Team responds to contacts and explores through skilled conversations people's needs for care and support.
This includes a clear approach to strengths based working, identifying what is important to a person and working alongside them to achieve this.
Tempest Resourcing are one of the largest Social Care agencies in the UK and are able to provide quality candidates to more Local Authorities than any other agency. As a tier 1 supplier to a large proportion of council's in the UK we're best placed to find yours or your friends next opportunity. Please get in touch for more information or for a confidential conversation about your career options.
Tempest Social Work Team